khelplay
khelplay
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This app is available for your device
khelplay
This app is available for your device
Contact
+91 4438712274
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the khelplay?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Once you verify the OTP, you'll be logged in without needing a password or email. This streamlined login process provides a secure and convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check that your internet connection is stable and strong. If you still encounter issues after clicking 'send OTP', wait for the predetermined time to pass. If the OTP doesn't arrive, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shifting process smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated version without any problems. Once updated, you can access the app and continue playing.
Q1: What is the minimum withdrawal amount in the khelplay?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for funds earned from gaming, excluding bonus amounts. This means you can't withdraw bonus money, only money you've won or earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and all bank details. This ensures your identity and financial information are verified for secure transactions. Completing this step is a requirement for using the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, resulting in a wait of up to 24 hours. This delay may affect the overall processing time, extending it beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within our gaming platform and not withdrawn as cash. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience, while our cutting-edge security measures guarantee that your personal information remains safe and secure. We provide support for multiple deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, to offer you the utmost convenience and flexibility. Our top priority is the satisfaction of our customers, which is why our dedicated support team is available 24/7, 365 days a year to assist you with any questions or issues you may have. Whether you need help with a transaction, have a concern about your account, or require assistance with a specific feature, our team is always ready to lend a hand.
Our platform is not only user-friendly, but also highly secure, utilizing cutting-edge encryption technology to ensure that your personal and financial information remains protected at all times. This means that you can confidently store, deposit, and withdraw funds without worrying about the security of your transactions. We offer a range of payment methods to suit your needs, including credit and debit cards, electronic wallets such as PayPal and Skrill, bank transfers, and even cryptocurrencies for added convenience. This diversity of payment options allows you to choose the method that best suits your preferences and financial situation. With our platform, you can rest assured that your transactions are secure and protected from unauthorized access. Our encryption technology uses advanced algorithms and encryption protocols to safeguard your data, ensuring that it remains confidential and tamper-proof. In addition to our robust security measures, our platform also offers a range of features designed to make your transactions as smooth and hassle-free as possible. From depositing and withdrawing funds to managing your account and tracking your transactions, our platform is designed to provide you with a seamless and user-friendly experience.